Terms of service

Terms of Service

Last updated: October 4, 2026

Welcome to Top Store. These Terms of Service govern your use of our website and the purchase of our digital products.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or purchase our products.

1. Digital Products

Top Store sells digital products, including crochet patterns, PDF instructions, and related digital files.

All products are delivered electronically. No physical products will be shipped unless explicitly stated in the product description.

Digital products are for personal use only unless otherwise stated in the product listing.

2. Product Information

We make reasonable efforts to provide accurate descriptions, images, and information about our digital products.

Because digital products may be viewed on different devices and screens, the appearance of images, colors, or layouts may vary slightly.

We reserve the right to update product descriptions, pricing, or digital files when necessary.

3. Orders and Payment

When you place an order, you agree to provide accurate and complete information.

Your order is considered accepted once payment has been successfully processed and your purchase has been confirmed.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, unauthorized transactions, or technical errors.

4. Digital Delivery

After a successful purchase, your digital files will be made available through the digital delivery system used by our store.

You are responsible for providing a valid email address and for accessing the files provided with your purchase.

If you experience a problem downloading or accessing your files, please contact us at zeentaa9@gmail.com.

5. Refunds and Cancellations

Because our products are digital and delivered electronically, purchases are generally final and non-refundable once the files have been delivered or downloaded.

For more information, please review our Return & Refund Policy.

If you experience a technical problem with your purchased files, please contact us and we will do our best to resolve the issue.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

6. Intellectual Property

All digital products, crochet patterns, written instructions, images, graphics, videos, logos, and other content provided by Top Store are protected by applicable intellectual property laws.

When you purchase a digital product, you receive a limited, non-exclusive, non-transferable license to use the purchased files for your personal use.

You may not:

  • Resell or redistribute our digital files

  • Share, upload, or distribute the PDF or other files publicly

  • Copy or reproduce the pattern for commercial distribution

  • Claim our patterns or digital files as your own

  • Upload our files to file-sharing websites or other platforms

  • Modify and redistribute our digital files as your own product

Purchasing a digital product does not transfer ownership or copyright of the product to you.

7. Finished Crochet Items

Unless otherwise stated in a product listing, purchasing one of our crochet patterns does not transfer ownership of the pattern itself.

You may use the pattern to create finished crochet items for your personal use.

If a product listing contains specific restrictions regarding the sale of finished items, those restrictions will apply to that product.

8. Third-Party Services

Our store may use third-party services, including Shopify, payment processors, digital delivery providers, analytics services, and other tools necessary to operate our store.

These services may have their own terms and privacy policies.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

10. Prohibited Uses

You agree not to use our website or products for unlawful purposes.

You may not:

  • Attempt to gain unauthorized access to our website or systems

  • Upload malicious software or harmful code

  • Copy, scrape, reproduce, or exploit our website or products without permission

  • Infringe our intellectual property rights or the rights of others

  • Use our digital products for unauthorized redistribution or resale

  • Engage in fraudulent or abusive activity

We reserve the right to suspend or terminate access to our services when necessary.

11. Errors and Changes

There may occasionally be errors or inaccuracies in product descriptions, pricing, availability, or other information.

We reserve the right to correct errors and update information when necessary.

We may also update, modify, or discontinue products or services at any time.

12. Disclaimer

Our website and digital products are provided on an "as available" basis.

We make reasonable efforts to ensure that our digital files are accurate and functional, but we do not guarantee that the website or digital products will always be uninterrupted or completely error-free.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Top Store will not be liable for indirect, incidental, or consequential losses arising from the use of our website or digital products.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of Morocco, without prejudice to any mandatory consumer protection rights that may apply to customers in their country of residence.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Top Store
Email: zeentaa9@gmail.com